Care Coordination Program and Member Benefits

Care Coordination Program

NHP's Care Coordination Program is designed to help our members manage serious or disabling medical conditions such as:

• Asthma
• Cancer
• Diabetes
• Heart problems
• High Risk Pregnancy
• HIV/AIDS

Our Care Coordination Department provides case management services that include:

• Completing a health assessment to help us identify members' health care needs
• Providing the latest health information to help our members understand their condition and stay healthy
• Helping our members move through the health care system, ensuring that they receive the right care, at the right time, in the right place
• Assisting members in making appointments with their regular doctor or specialists
• Creating a care plan to help our members discuss their health care needs with you, the provider
• Coordination of transportation needs if members have a medical disability that prevents them from using public transportation

About our Care Coordination Department:

• Qualified health care professionals such as nurses and social workers
• The program is voluntary and everything is kept completely confidential
• If a member chooses to no longer participate, he or she can stop at any time
• We have a toll free number (1-800-765-3805) available from 9:00 AM to 6:00 PM Monday through Friday

To learn more about our Care Coordination Program, please call 1-800-765-3805 (press 1 and then 1 again) and ask to speak with a Care Coordinator.

Member Plans
and Benefits

NHP provides Medicaid Managed Care, Family Health Plus, and Child Health Plus health insurance coverage to its members. To view a summary of plan benefits, click on a product below: