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Pharmacy Benefits for Medicaid, Family Health Plus and Child Health Plus

Since October 1, 2011, pharmacy benefits for Medicaid and Family Health Plus members have been covered by Neighborhood Health Providers (NHP) and Suffolk Health Plan (SHP) through Express Scripts.

 

EFFECTIVE APRIL 1, 2012, PHARMACY BENEFITS FOR CHILD HEALTH PLUS ARE COVERED THROUGH EXPRESS SCRIPTS (previously covered through CVS/CAREMARK).

Child Health Plus members will receive a new NHP or SHP ID card with Express Scripts printed on the card. Members will use this new ID card to get their prescriptions and to access health care services. Child Health Plus benefits remain the same: prescription drugs are covered, but there is no coverage for over-the-counter medications (OTCs) or disposable supplies (other than diabetic supplies), and there are no co-payments. Clotting factors are not covered for outpatient administration.

 

EXPRESS SCRIPTS

Express Scripts has an extensive pharmacy network. Members must fill their prescriptions at a network pharmacy. Please note that since December 1, 2011, pharmacies owned and/or operated by Walgreens (Walgreens, Duane Reade, Happy Harry’s and OptionCare) are no longer part of the Express Scripts pharmacy network. Members who have filled prescriptions at any of those pharmacies and who have refills remaining may have their prescriptions transferred to an Express Scripts network pharmacy by calling the new pharmacy and asking them to have their prescription transferred from the Walgreens-affiliated pharmacy. As an alternative, the prescriber can call the new pharmacy with the prescription information.

 

There are several important policies and procedures to keep in mind:

You may request prior authorization or an exception to any of our formulary/step therapy/quantity limit rules by calling Express Scripts at 1-800-287-0358 or by faxing the Prior Authorization form to 1-800-357-9577. Your request will be reviewed against NHP/SHP-approved guidelines based on FDA indications and the peer-reviewed medical literature. Members have internal appeal, external appeal and fair hearing rights (Medicaid and Family Health Plus only) if a denial is issued. Denials will only be issued by a physician, and all appeals are reviewed by a medical director at NHP/SHP.

 

If you have any questions about pharmacy benefits, please call Provider Services:

To contact Express Scripts customer service, please call:

 

The following drugs are covered by Medicaid fee-for-service:

  1. Hemophilia blood factors, whether furnished or administered as part of a clinic or office visit or administered during a home care visit – for Medicaid and Family Health Plus enrollees; and

  2. Risperidone microspheres (Risperdal® Consta®), paliperidone palmitate (Invega® Sustenna®), and olanzapine (Zyprexa® Relprevv™) when administered to Medicaid SSI and SSI-related enrollees.