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Provider Manual
Table of Contents

 

Neighborhood Health Providers does not offer Medicare plans as of January 1, 2010.

SECTION
TOPIC

Introduction Letter »

 

Table of Contents »

 

1

About Neighborhood Health Providers »

 

2

Providers' Rights & Responsibilities »

 

3

Provider Relations »

 

4

Provider Participation »

 

5

Primary Care »

 

6

Specialty Care »

 

7

OB-GYN & Family Planning »

 

8

Emergency & Urgent Care »

 

9

Behavioral Health »

 

10

Referrals & Prior Authorization »

 

11

Billing & Reimbursement »

 

12

Utilization Management »

 

13

Dental Provider »

 

14

Ancillary Providers »

 

15

Transportation Guidelines »

 

16

QAPIP »

 

17

QARR »

 

18

External Monitoring & Evaluation »

 

19

Public Health Reporting Requirements & Intervention »

 

20

Practice Guidelines »

 

21

Members' Right & Responsibilities »

 

22

HIV/AIDS »

 

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23 APPENDIX

#
FORM/POLICY/GUIDELINE
1

Phone Contact Reference »

2

Benefits Summary»

3

Medicaid Services Chart»

4

CHP Formulary»

5

NPI Application »

6A

NHP Referral Voucher »

6B

Prior Authorization Form Sample »

7

Interactive Voice Response (IVR) System Instructions»

8

Practice Change Form»

9A

Medical Review Record Review Tool Guidelines»

9B

Ambulatory Medical Record Review Tool»

10A

Metro Card Log »

10B

Medicaid Transporatation Prior Approval Form »

11

CAGE Test»

12

TWEAK Test»

13

Mini Mental State Examination »

14

PHQ- 9 Nine Symptom Checklist »

15

Child Teen Health Program - Guidelines for Adolescent Preventive Services »

16A

AMA GAP Middle-Older Adolescent Questionnaire(in Spanish) »

16B

AMA GAP Parent/Guardian Adolescent Questionnaire(in English) »

16C

AMA GAP Parent/Guardian Adolescent Questionnaire(in Spanish) »

16D

AMA GAP - Middle-Older Adolescent Questionnaire (in English) »

16E

AMA GAP - Younger Adolescent Questionnaire (in English) »

16F

AMA GAP - Younger Adolescent Questionnaire (in Spanish) »

17

Preventative Care Guidelines for Adults »

18

PCAP Requirements»

19

Appointment Scheduling Requirements »

20

24 Hour Contact System Requirements for PCPs »

21

NYS DOH AIDS INSTITUTE Material Order Form »

22

Prenatal Care Notification & Home Care Authorization Form»

23

NYCDOH Communicable Disease Reporting Requirements »

24

Incident Report Form »

25

Asthma Action Plan »

26

Diagnosis, Evaluation and Management of Adults and Children with Asthma »

27

Adult Diabetes Care »

28

Smoking Cessation Guidelines»

29

Ambulatory Surgical Procedures Requiring Precertification»

30

QARR Codes »

31

Benefit Authorization and Referral Guide for Participating Providers»

32

Preventing Colorectal Cancer Guidelines »

33A

Lead Poisoning Guidelines for Children with elevated blood levels»

33B

Lead Poisoning Brochure »

33C

NYS Regulations for Lead Poisoning Prevention and Control »

34

New York State Immunization Requirements for School Entrance/Attendance »

35

Hypertension Guidelines »

36

Treating Nicotine Addiction »

37

Rapid HIV Test NYC DOHMH »

38A

Influenza Prevention & Control »

38B

OutPatient Testing, Treatment & Decision Algorithm for Patients with Influenza like symptoms »

39

Case Management Referral Form »

40

NHP Compliance Program »

41A

NHP Explanation of Benefits »

41B

NHP Statement of Remittance »

41C

CHP Denial of Benefits Sample »

41D

Notice of Action Denial of Benefits Under Managed Care »

41E

FHP Action Appeal Notification Letter »

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